I cancelled my policy today because of FOUR rude female U.S. telephone representatives at Met Life's two numbers: 800-638-5000 and 800-638-5433.
I cannot believe how rude and foolish these women were even when I said I was going to cancel my policy if I didn't get treated better. The last one, with a really broken English accent from Warwood, RI was the last one to hang up on me. This was after I told her I was annoyed already and needed a supervisor.
So stupid of them....I hope the supervisor Latea looks into her employees that answer 800-638-5433 and that the rude woman at 800-638-5000 loses her job if these calls are truly recorded. What a joke company!