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I recently had bone graft surgery (preapproved). On the first submitted claim, MetLife declined to pay anything at all. On the appeal, MetLife decided to pay their stated benefits for everything except the actual bone used in the graft. Yes, you read that right -...
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#1449968
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I work in state government and our life insurance is through Metlife. I need to update a beneficiary address and every time I try to logon to my account via their website there is always a boatload of issues. First of all, despite using the correct username and...
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#1424970
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Featured

Metlife - SLK05785
Metlife - SLK05785
Metlife - SLK05785
To Whom concern! I have a problem with Metlife insurance because their people hit me and did not replace my car. They denied my claim because they said not enough prove. Please help me how pull out this problem. I told them all my pictures took that he hit me but he...
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#1395856
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MetLife Auto Insurance review I had a hit and run at a hotel. I spent 6 hrs getting a video of the accident, gave them a name and number on the responsible party, sent the file several times because they have no technology, and even waited 2 extra hours waiting to do a...
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1.0
I didn't like
  • Customer service very poor
  • Not reliable
  • Delay delay
#1358196
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Metlife - Worst experience of my life

I was backed into from a driveway as I was driving down the road,took over a month for them to accept liability now truck is ready,4800.00 Bill and I can't get it they have not sent a check out yet.this is my work truck that I make a living with.meanwhile it took about 45 days to get a rental truck to have a truck to work with
1.0
Details
Customer service
Reliability
Staff
#1348630
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I filed a claim back in the middle of July we are already entering September and still nothing with my short term disability. Now I had to ask for Forms to go do the footwork that they should be doing. It is really easy for them to receive money from my paycheck but...
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#1340219
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I cancelled my policy today because of FOUR rude female U.S. telephone representatives at Met Life's two numbers: 800-638-5000 and 800-638-5433. I cannot believe how rude and foolish these women were even when I said I was going to cancel my policy if I didn't get...
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#1323710
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I am on Parental leave through my employer which pays 100% for 16 weeks regardless of which parent it is. I get my first paycheck and I am short $637. Cannot even contact them on Saturday. I have medical bills to pay. Stay far away from them. I triple checked that they...
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#1315489
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MetLife where I have put my trust in half a mil of my investments, life & disability insurance. When I had to use my benefit of D.I they denied based on bogus info and took me STRAIGHT 2 fed court by claiming I owe them over 75K in payments based in FRAUD! Who am I 4...
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1.8
I didn't like
  • Suing me in fed court
#1314562
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Metlife Dental is terrible. They try to scam you from every angle they can. Tips for the easily fooled, DO NOT take their word that In-Network Doctors on their websites are actually In-Network. They deny it later & say its your fault for not calling to confirm. Then DO...
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1.0
I didn't like
  • Metlife dental customer services suck
#1294199
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