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My Brother-in Law passed in September of 2017 and had left his sister a small part of a $95000.00 Policy along with 4 other people. The policy was clearly defined by percentages for each person. It was a no brainer policy. We are now 7 Months out and still his sister...
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1.0
I didn't like
  • Any of their answers
  • Delay delay
  • Your company does not pay claims
#1234104
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In Feb 3rd of 2018 i had a claim on my vehicle i called metlife they gave me a lady named Cheryl and she was terrible for customer service every time i called her with a question i got her answering machine and she never called me back was never updated at all if my...
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#1229030
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Metlife - Homeowners insurance

Met life cancelled my home owners without an email text or certified letter. Just a check. No notifications
#1228867
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My wife has been off for a total knee replacement and filed for short term disability and it ran out in February before she was released to go back to work and during this time she has had other issues that prevent her from going back to work! She has paid her premium...
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1.0
#1227217
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Although very polite Customer Service is poor at best. You make a request they tell you your issue will be resolved in 10 business day of course it is not. Then they tell you 48 hours still not resolved. Then you call again they tell you five business days. Each time...
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#1226858
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I purchased a whole life policy with Med-Life back in the 80's. I paid monthly faithfully. In 1999 I borrowed $1200 from monies I had in my cash build up and was told specifically that if not paid back it will only decrease my face value of the policy by $1200.00. Well...
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1.0
I didn't like
  • Not trustworthy
#1224288
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Metlife/Brighthouse Annuity

Called them regarding my annuity payment which I should have recd 5 days ago as direct deposit. They did not have any indication that it had been sent (or if the bank had rejected it). Now they have to submit another payment which will take 3 more business days. Really???? Major computer glitch. Very disappointed in Metlife.
#1224242
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3/20/2018 MetLife Insurance Re: Termination of Home & Auto Coverage Sirs: After careful consideration, I have decided to terminate my home & auto coverage with MetLife. This is due to your recent disassociation with the NRA. Our 2nd amendment rights must not be...
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#1215048
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A policy was issued and charged for premium for a year (was taken out from my account). In network provider verified eligibility and coverage before the appointment. My son's x-rays and check up , and treatment for root canal was were denied for ineligibility. Why they...
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I didn't like
  • Not reliable
  • Customer service very poor
#1203687
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Thank goodness I cancelled my life with MetLife a good while

MetLife has become a political organization trying to penalize NRA members for their beliefs. My family and I will never again purchase any MetLife product.
#1198288
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