I recently had bone graft surgery (preapproved). On the first submitted claim, MetLife declined to pay anything at all. On the appeal, MetLife decided to pay their stated benefits for everything except the actual bone used in the graft. Yes, you read that right -...
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Review
#1449968 Review #1449968 is a subjective opinion of poster.
Service
Metlife Dental Insurance
1.0
Details
Metlife Dental is terrible. They try to scam you from every angle they can. Tips for the easily fooled, DO NOT take their word that In-Network Doctors on their websites are actually In-Network. They deny it later & say its your fault for not calling to confirm. Then DO...
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Review
#1294199 Review #1294199 is a subjective opinion of poster.
Service
Metlife Dental Insurance
Cons
  • Metlife dental customer services suck
Reason of review
Scammed me
Loss
$95
Preferred solution
Full refund
1.0
Details
I was not aware I agreed to an interest free loan that permits MetLife over a year to reimburse. This is morally corrupt. I am not able to locate any information regarding an outstanding question I have presented the respresentives at MetLife with, for which they were...
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1 comment
bpaul1
#1345388

why not organize a class action lawsuit against metlife? these evil companies keeping getting away

scot-free for fleecing consumers. let's do it!

Review
#1028394 Review #1028394 is a subjective opinion of poster.
Service
Metlife Dental Insurance
Reason of review
Problems with payment
1.0
Details
Dental insurance is very limited and poor at best. Do not purchase.
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1 comment
Anonymous
#1553746

I cannot agree more. Their customer service department is ill informed and takes no responsibility for the misinformation they provide as it is "not a guarantee of payment'.

They can tell you anything they want and not be held to it.

Wish my company could get away with this type of behavior except that I have values and stand by my word. Do not waste your time or money.

Review
#922636 Review #922636 is a subjective opinion of poster.
Service
Metlife Dental Insurance
Reason of review
Bad quality
1.0
Details
I'm done with MetLife. They are now asking for me to return the refund. I will not return the refund. I have cancelled my policy. And if any bills with the dentists or oral surgeons should arise-I will pay for them as it is cheaper than a year of premiums. Pay your...
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Review
#892426 Review #892426 is a subjective opinion of poster.
Service
Metlife Dental Insurance
Cons
  • Being passed back and forth with no resolution
  • Your company does not pay claims
  • Overpayment
Reason of review
We had dental insurance.
Tags
  • Metlife Vadip
2.9
Details
Absolutely HORRIBLE! I would NOT refer them to ANYONE! I have Metlife dental through my husband's job. I went to an oral surgeon, got a quote to remove my wisdom teeth (which is a common procedure). They sent the preapproval estimate to Metlife 31 days ago and they...
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Review
#854733 Review #854733 is a subjective opinion of poster.
Service
Metlife Dental Insurance
Reason of review
Poor customer service

Metlife Dental Insurance Review

1.0
Details
I have been trying for months to fix a issue with my Metlife dental. 20 plus calls and still will not fix and payout! I will def change my dental plan next year! Horrible customer service
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Review
#785874 Review #785874 is a subjective opinion of poster.
Service
Metlife Dental Insurance
Reason of review
Problems with payment
My husband is a military reserve officer and our family began using Met Life's dental plan. Myself and our daughters went to our dentist and Met Life approved our coverage and services were rendered. Several months later Met Life sends all of our dentist a letter...
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1 comment
Anonymous
#1193358

My situation is similar. Their Veteran's program is no better.

Review
#511447 Review #511447 is a subjective opinion of poster.
Service
Metlife Dental Insurance
I just came to this site and surprisingly found so many complaints about Metlife, especially about Metdental for military. Well, my story may be also interesting to someone. I use MetDental military plan through Tricare. On July 10th of this year, I submitted my...
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1 comment
Anonymous
#794820

I had the same problem with MetLife Military Dental for a crown replacement. They kept asking for additional xrays and paperwork to avoid paying the claim.

It still has yet to be resolved. I recommend never using MetLife for anything.

Review
#448558 Review #448558 is a subjective opinion of poster.
Service
Metlife Dental Insurance
Loss
$1316
Tags
  • Dental insurance abuse

Metlife Reviews

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Metlife reviews
My wife left for Basic in the first week of July and we cancelled our dental insurance in preparation for receiving better insurance through Tricare. I received our Tricare Dental coverage forms through the mail and I sent them in to Metlife thinking I'd get a response...
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Review
#440395 Review #440395 is a subjective opinion of poster.
Service
Metlife Dental Insurance