Product: Metlife Customer Care Clear all filters (19 of 19 reviews match)
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HAVE BEEN CALLING METDENTAL FOR OVER 3 HOURS, AFTER A LENGTHY VOICE SYSTEM AND WAIT TIME OF 5-10 MINUTES THEY HAVE DISCONNECTED ME TWICE.I TOTALLY UNDERSTAND WHY DENTAL OFFICES DO NOT PARTICIPATE IN THEIR PROGRAMS. THEY ARE THE MOST INSUFFICIENT COMPANY TO DEAL WITH!!...
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1.0
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Metlife Customer Care
#1185691
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I had been searching for a better deal than I had been getting from State Farm.Contacted local Met Life agents in Medford OR & was not impressed with the guy I spoke to, pushy, controlling. Then a female rep from another town in OR called & she seemed reasonable. At...
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h.kitchener
h.kitchener

Your mistake was in allowing someone to automatically take money from your bank account. Not wise. Now you know. This is how we learn.

1.4
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Metlife Customer Care
#1139930
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My employer uses MetLife as an "benefit" and so I called to get an Auto and Home quote. I was given the run around from the start told 4 different quote amounts then told I was not eligible to receive the discounts my employer pays them for. After having my employer...
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Metlife Customer Care
#1085971
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My mother has a long-term health policy that they approved for reimbursement.Try to get someone to address the payments. They transfer the policy from one person to another to avoid paying. When you call them they same it resolved and they will call you to confirm....
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1.3
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Metlife Customer Care
I didn't like
  • Have lousy customer service
#1056465
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I have been trying to pay it back but MetLife makes this task nearly impossible. I use a third party bill pay service with my bank so the funds are transferred electronically to them (MetLife). I use the policy number as the account number but they instead try to...
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1.8
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Metlife Customer Care
#1031198
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Called Metlife for my insurance policy which Ive been paying 79 bucks for since Dec 2016. They did a very intrusive physical and background check on me before I got it. They are sure to take the money out on the 1st of every month although Ive never authorized this. My...
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Anonymous
Anonymous

This has been our experience as well. We've been working with Metlife for over two years! Trying to get them to send us an Explanation of Benefits for the life insurance plan ...

1.1
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Metlife Customer Care
#1015756
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Called today and got no satisfaction. Customer service representatives said would take 48 hours for research department to call back. (they won't) Also five to seven business days to mail response. Should be able to for answer any Customer that called at the time of...
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1.0
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Metlife Customer Care
#945068
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The cop on scene said if Metlife has any questions to contact him, that it is obvious who is at fault because I had the right away. Metlife is a joke to deal with. Every person i have talked to have been VERY, VERY RUDE!!!! They also told me the cops word means...
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1.1
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Metlife Customer Care
#922541
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Metlife Customer Care Review

Though everyone has a screen in front of them no one knows what's going on car payment sent to the wrong ppl which I had to discover and notify them to stop payment. They don't care about your well being can never get my actual adjuster on the phone and I do happen to talk to them there is no resolution bc they don't seem to know anything worst service ever
1.3
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West End, North Carolina
Product
Metlife Customer Care
#917688
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Good luck with your New York State complaint! If there is a group worse than MetLife to work with it is that review board. MetLife is just such a big and powerful company that all government officials cave in to them. Try this- check some of your state politicians...
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Anonymous
Mrs Randolph Hodges

MetLife is the *** of insurance companies. If your spouse dies good luck on getting MetLife to pay beneficiariy. The act as if the money is there's. I loose my spouse. And t...

1.0
Product
Metlife Customer Care
#916319
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