Product: Metlife Customer Care Clear all filters (17 of 17 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
My employer uses MetLife as an "benefit" and so I called to get an Auto and Home quote. I was given the run around from the start told 4 different quote amounts then told I was not eligible to receive the discounts my employer pays them for. After having my employer...
Read more
Product
Metlife Customer Care
#1085971
Reply to reviews
My mother has a long-term health policy that they approved for reimbursement.Try to get someone to address the payments. They transfer the policy from one person to another to avoid paying. When you call them they same it resolved and they will call you to confirm....
Read more
1.3
Product
Metlife Customer Care
I didn't like
  • Have lousy customer service
#1056465
Reply to reviews
I have been trying to pay it back but MetLife makes this task nearly impossible. I use a third party bill pay service with my bank so the funds are transferred electronically to them (MetLife). I use the policy number as the account number but they instead try to...
Read more
1.8
Product
Metlife Customer Care
#1031198
Reply to reviews

Metlife Customer Care Review

#917688
1.3
Details
Though everyone has a screen in front of them no one knows what's going on car payment sent to the wrong ppl which I had to discover and notify them to stop payment. They don't care about your well being can never get my actual adjuster on the phone and I do happen to talk to them there is no resolution bc they don't seem to know anything worst service ever
Comment
Show
Customer service
Price Affordability
Product or Service Quality
Value for money
Called Metlife for my insurance policy which Ive been paying 79 bucks for since Dec 2016. They did a very intrusive physical and background check on me before I got it. They are sure to take the money out on the 1st of every month although Ive never authorized this. My...
Read more
Anonymous
Anonymous

This has been our experience as well. We've been working with Metlife for over two years! Trying to get them to send us an Explanation of Benefits for the life insurance plan ...

1.1
Product
Metlife Customer Care
#1015756
Reply to reviews
Called today and got no satisfaction. Customer service representatives said would take 48 hours for research department to call back. (they won't) Also five to seven business days to mail response. Should be able to for answer any Customer that called at the time of...
Read more
1.0
Product
Metlife Customer Care
#945068
Reply to reviews
The cop on scene said if Metlife has any questions to contact him, that it is obvious who is at fault because I had the right away. Metlife is a joke to deal with. Every person i have talked to have been VERY, VERY RUDE!!!! They also told me the cops word means...
Read more
1.1
Product
Metlife Customer Care
#922541
Reply to reviews
Good luck with your New York State complaint! If there is a group worse than MetLife to work with it is that review board. MetLife is just such a big and powerful company that all government officials cave in to them. Try this- check some of your state politicians...
Read more
Anonymous
Mrs Randolph Hodges

MetLife is the *** of insurance companies. If your spouse dies good luck on getting MetLife to pay beneficiariy. The act as if the money is there's. I loose my spouse. And t...

1.0
Product
Metlife Customer Care
#916319
Reply to reviews

Hey, guess what! If you have your vehicle insured with MetLife then you can run a red light, smash into another vehicle and not be held 100% responsible. That's right! I know because I am on the receiving end of the accident. MetLife has decided that since I didn't...
Read more
Product
Metlife Customer Care
#905659
Reply to reviews
I have spent many, many hours of my time trying to get correct information from Metlife. They have failed to ask me for the correct information, not sending me information or following up. The last straw was a rude employee. When my husband gets home I am making...
Read more
Anonymous
Anonymous

Don't apologize they are horrible.

Product
Metlife Customer Care
#837170
Reply to reviews
Called today (4/4/2016) to speak with a representative concerning whole life insurance for my family and I.I was referred to rep. Walter at the local office in Columbia, SC at which he was very rude and disrespectful. It got to the point of me telling him that I did...
Read more
Product
Metlife Customer Care
I didn't like
  • Customer service
#824210
Reply to reviews