Product: Metlife Claim Clear all filters (0 of 31 reviews match)
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Bad customer service. After paying w/o fail they said they canceled my policy before hurricane Florence. Although they kept taking the payment. They claim they sent a notice they were raising the rates and they didn't get it back. So they cancelled the policy back in...
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MassiveQuokka
MassiveQuokka

Company should be investigated as to how many claims they are refusing w/ bogus excuses to people suffering w/ Florence's after mat.

1.3
Product
Metlife Claim
#1370295
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They have to fix my car as one of the customer hit my car in the parking ,when I asked to cover all the damages,they stop answer my calls and my emails it has been more than a Month .They refus to gave me a finale dissusion or send me a document about that,I did every...
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1.0
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Metlife Claim
I liked
  • No one
I didn't like
  • Denied claim
#1289812
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Metlife - Non payment AUTO CLAIM BODILY INJURY TEXAS

Non payment Their customer hit me. Brain trauma
Product
Metlife Claim
#1289306
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I am retired from MetLife having served 30 years mostly in Field Management and thus have earned good retirement benefits. My spouse passed away 4/16 of this year and needless to say I have much to process in claims, change of beneficiary etc etc. I am 72, and have...
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1.7
Product
Metlife Claim
#1257156
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It is clear that they delay the payment of claims for what ever reason so I would ask you to think about this before you provide for your loved ones. His sister's case is not a hardship but the people who will depend on your Life Insurance could well be. Metlife may...
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1.0
Product
Metlife Claim
I didn't like
  • Any of their answers
  • Your company does not pay claims
  • Delay delay
#1234104
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Metlife - Customer service

I have made numerous (20) calls since August 2015 and my issue is still not resolved! Take all my information and tell me they will get back and never have called me back! I will change Metlife dental as soon as I can! Each time I call it takes 20 minutes out of my day that I should be enjoying. I have a large family and work friends and I tell them when given the chose not too pick Metlife Dental since they never resolved my issue that should of been corrected after my first call to them!
1.0
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Billing Practices
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Metlife Claim
I didn't like
  • Your company does not pay claims
#785893
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I went to cancel my auto insurance because I found a better company. I called the 1-800 number spoke with several people who do not speak English well. My new auto insurance faxed over the new coverage. Met-life kept billing me and would not take the coverage off. They...
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1.0
Product
Metlife Claim
I didn't like
  • Being passed back and forth with no resolution
  • Lack of customer service
  • Creation a serious problem due to lack of compency
#783682
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Metlife - Claim Review from Chicago, Illinois

I have been getting the run around from MetLife over a short term disability claim after having worked for my job for over 25 years. I had to use all my accrued time before I was able to apply and now MetLife refuses to pay the few hundred dollars that they should have. I am so frustrated and stressed out from what this company has put me through, and it appears there is no where to turn for help. Does anyone have advice on this situation?
1.0
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Metlife Claim
#737321
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This company is horrible to deal with. My son’s car got rear-ended by a women who hit him and knocked him into the car in front of him. This was in a left turn lane at an intersection. They all pulled over and the lady in the back car said she was sorry and did not...
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Product
Metlife Claim
I didn't like
  • Claim adjuster
#704062
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It is nearly impossible to reach my claim adjuster, Sheila Macguire. She has ignored my phone calls and messages on several occasions. I have never been able to reach her directly. I left many notes through other workers at MetLife for her to call and she still...
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Anonymous
Anonymous

I totally understand your frustrations because I am having the same problem with them. I am to the point of filing a "Bad Faith" claim with Metlife because of the adjuster's ...

1.0
Product
Metlife Claim
I liked
  • Operators who have been helpful
I didn't like
  • Claim adjuster
#579973
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