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1.0

MetLife has consistently challenged and even denied short and long term disability payments prior to my heart surgery. I have been 2 to 3 weeks proactive in getting documentation to them and they would still find reasons to delay and deny payments.

In August 2019 MetLife contacted my Cardiologist and pressured his office to reduce the time off he requested i needed. MetLife then requested my Cardiologist to provide a comprehensive report, on services provided, actions being taken and future plan of care. MetLife already received a third of this information and this information would have been provided prior to the next report needed for me to continue receiving my benefits. MetLife immediately sent me a letter stating that they will deny future benefits if my Cardiologist did not provide this information by a particular date, the issue with this is, and once again this information would be provided as part of any future requests by me to receive my benefits.

MetLife was proactive in terminating my benefits. Because of issues related to my heart surgery i am seeing additional medical professional that provided MetLife details concerning the treatments i received in the past, currently receiving and future care, MetLife denied me of my benefits once again.

Reason of review: Bad quality.

Monetary Loss: $18000.

Preferred solution: Pay benefits as required..

Metlife Pros: Great advertisement.

Metlife Cons: Poor service.

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Guest

They are the worst. Who is overseeing these people?

Guest

My his band has had to fight for benefits amongst harassment from Metlife and their harassment of providers !

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