Metlife - Denied STD claim, never returned my calls but they expected doctor to return call same day, denied a
Metlife closed my claim with out even informing me.They closed my claim because my doctor did not return the call on the same day.
Denied STD claim, never returned my calls. Luckily i had her supervisor's number. I escalated to supervisor. I got very very rude answer from her.
The same day i had to take her supervisor's number and escalate to him. All he did was asked claim rep to only give a call to doctor's office just to make me quiet. Supervisor talks so ridiculously rude. They want me to go to doctor.
But they dont believe his findings.Reps make their own medical determination and deny the claim.
Review about: Metlife Claim.
Monetary Loss: $4000.