Was rear ended on highway by one "insured" by Metlife on 8/11/2014. Immediately took vehicle to shop for repair as was not drivable.
Submitted a claim and spoke with representative Kezia Hobbs- Jackson(phone number 1-800-854-6011 ext. 5627). After more than 2 weeks(it is 8/28/14) of them "investigating"(which she said could take months even after their insured accepted liability and confirmed that she hit me in her statement), they still haven't paid a dime. My wife has had to give me a ride to work for the past 2+ weeks because they wouldn't authorize a rental.
Must be nice to decide when, what, and how much damage you will pay after your "insured" does the damage and use time to force the little guy to cave.
Your the reason that everything is litigated today and should not be allowed to operate in Texas you inhuman bloodsuckers. Claim # DAE14210
Product or Service Mentioned: Metlife Claim.
Reason of review: Poor customer service.
Monetary Loss: $3000.