MetLife Complaints and Reviews

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Main address: P.O. Box 489 02887-9954 Warwick RI
1-800-638-5433,1-800-MET-LIFE, 1-800-638-5433, ,
  • 124+2 mobile complaints
  • $400K claimed losses
  • $3.2K average
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  • Sep 19
  • Life and Casualty Insurance
  • Life Insurance
  • 56

Well Metlife made out on many elderly Kodak retirees who paid into their life insurance their whole time of working for kodak. 50 some years.Kodak goes bankrupt and all the money in that life insurance policy is gone. Metlife is theives. My dad has no money to bury him now. thanks. They could have least given him back what he invested in the *** policy. No, instead, he gets nothing. ... Read more

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  • From mobile
  • MetLife
  • Sep 16
  • by anonymous
  • #534706

Couldn t find anyone to fax the Baptise Health hospital paper work to fill out for a claim , even after asking several times and being asured it would be done ! Add comment


  • Sep 15
  • Life and Casualty Insurance
  • Rochester, New York
  • Disability Insurance
  • 43

I was diagnosed wit chronic depression n post traumatic stress disorder order I see a therapist n psychologist met life closed my case the claim manager closed my case for paperwork she never requested I appealed case was sent for an independent review the review contained info that did not pertain to me at all after this was bought to their attention they approved part of the claim I appealed... Read more

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  • Aug 28
  • Auto Insurance
  • Plano, Texas
  • Unprovided Service
  • 1
  • 1
  • 165

Was rear ended on highway by one "insured" by Metlife on 8/11/2014. Immediately took vehicle to shop for repair as was not drivable. Submitted a claim and spoke with representative Kezia Hobbs- Jackson(phone number 1-800-854-6011 ext. 5627). After more than 2 weeks(it is 8/28/14) of them "investigating"(which she said could take months even after their insured accepted liability and confirmed... Read more

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  • Aug 26
  • Government
  • Policies
  • 47

Their policies have basically left me without a dime.. Approved me for 150 days of STD and have to review a back condition that will never allow me to sit or stand for any length of time without surgeries for excruciating pain. They cut off all income and I was terminated from my job as well. I am fused and have Lumbar radiculopathy and neuritis. ...Hello a LTD is what I have. Why do they put... Read more

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  • Aug 11
  • Life and Casualty Insurance
  • Incompetent Staff
  • 93

Metlife is the most aggravating insurance company I've dealt with. One of their clients hit me coming out of a parking lot into my lane of traffic and it took them 2 weeks just to go over everything and accept liability. Then the adjuster calls me and tells me that my vehicle is a total loss and offers me $5000 below any comparable vehicle average, NADA and KBB values just to try and get out of... Read more

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  • Jul 29
  • Life and Casualty Insurance
  • Cervical Spine Surgeries
  • 1
  • 1
  • 124

I have had two cervical spine surgery's that has placed me on social security disability for the past 3 years. MetLife is my LTD provider and they have fought me tooth and nail while I was still in a brace on my second surgery. They actual told me I could get another job like working in a store. Really I was one month out of major surgery with a full brace on my back with no movement. They... Read more

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  • Jul 22
  • Health Insurance
  • Des Moines, Iowa
  • Variable Annuity Purchase
  • 1
  • 1
  • 51

purchased a variable annuity. numerous investment options. can't download investments into my Quicken and it takes forever to enter each investment by hand. value of investments can't be determined. no stock symbols for mutual funds. investments very expensive. impossible to determine true cost and fees associated with product. horrible disclosure to consumer. very little information is... Read more

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  • Jul 22
  • Auto Insurance
  • Auto Insurance Cancellation
  • 1
  • 1
  • 92

In 2003 we had a claim after a hurricane. There was some issue with the roof and we filed a claim for $2000 in damages. We paid $500 deductible. All was fine until the end of the year, when we got notice that our mortgage company requested we pay our balance in full. The bank said it was because the insurance company canceled the policy. We never got notice that the company canceled the policy.... Read more

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  • Jul 17
  • Health Insurance
  • Bronx, New York
  • Unprofessional Customer Service
  • 62

MetLife is so unprofessional, never get a call back on claim status and when I do get the chance to talk to someone they dance around providing no valid update. Every time the response is, we have your claim in review they state 5 business days from receiving information so this goes on for days past 10 days. They just do not care about your need for STD pay and I get the feeling they laugh and... Read more

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