MetLife Complaints and Reviews

Had an experience with MetLife?   Submit review ›
MetLife
Main address: P.O. Box 489 02887-9954 Warwick RI
1-800-638-5433,1-800-MET-LIFE, 1-800-638-5433, , https://www.metlife.com/individual/service/index.html
  • 119+1 mobile complaints
  • $370K claimed losses
  • $3.1K average
  • Show More
Had an experience with MetLife?
Submit review › Submit review ›

  • Aug 11
  • Life and Casualty Insurance
  • Incompetent Staff
  • 37

Metlife is the most aggravating insurance company I've dealt with. One of their clients hit me coming out of a parking lot into my lane of traffic and it took them 2 weeks just to go over everything and accept liability. Then the adjuster calls me and tells me that my vehicle is a total loss and offers me $5000 below any comparable vehicle average, NADA and KBB values just to try and get out of... Read more

Was this review helpful? 0 0

  • Jul 29
  • Life and Casualty Insurance
  • Cervical Spine Surgeries
  • 1
  • 78

I have had two cervical spine surgery's that has placed me on social security disability for the past 3 years. MetLife is my LTD provider and they have fought me tooth and nail while I was still in a brace on my second surgery. They actual told me I could get another job like working in a store. Really I was one month out of major surgery with a full brace on my back with no movement. They... Read more

Was this review helpful? 2 0

  • Jul 22
  • Health Insurance
  • Des Moines, Iowa
  • Variable Annuity Purchase
  • 19

purchased a variable annuity. numerous investment options. can't download investments into my Quicken and it takes forever to enter each investment by hand. value of investments can't be determined. no stock symbols for mutual funds. investments very expensive. impossible to determine true cost and fees associated with product. horrible disclosure to consumer. very little information is... Read more

Was this review helpful? 1 0

  • Jul 22
  • Auto Insurance
  • Auto Insurance Cancellation
  • 54

In 2003 we had a claim after a hurricane. There was some issue with the roof and we filed a claim for $2000 in damages. We paid $500 deductible. All was fine until the end of the year, when we got notice that our mortgage company requested we pay our balance in full. The bank said it was because the insurance company canceled the policy. We never got notice that the company canceled the policy.... Read more

Was this review helpful? 0 0

  • Jul 17
  • Health Insurance
  • Bronx, New York
  • Unprofessional Customer Service
  • 42

MetLife is so unprofessional, never get a call back on claim status and when I do get the chance to talk to someone they dance around providing no valid update. Every time the response is, we have your claim in review they state 5 business days from receiving information so this goes on for days past 10 days. They just do not care about your need for STD pay and I get the feeling they laugh and... Read more

Was this review helpful? 2 0

  • Jul 17
  • Dental Services
  • Military Membership
  • 41

My husband is a military reserve officer and our family began using Met Life's dental plan. Myself and our daughters went to our dentist and Met Life approved our coverage and services were rendered. Several months later Met Life sends all of our dentist a letter requesting their money back and stating we were Not covered. We contact Met Life to see what's going on and they tell us we owe some... Read more

Was this review helpful? 0 0

  • May 31
  • Life and Casualty Insurance
  • Atlanta, Georgia
  • Disability Insurance
  • 63

I have been out of work since 4/21 as instructed by my doctor. I have been on the phone EVERYDAY since 4/22 with MetLife to make sure that they have everything thing that they need to process my claim. They have had ALL necessary documentation for AT LEAST OVER two weeks and I have yet to get a response from them about my claim. My doctor has now instructed me to stay out of work AT LEAST an... Read more

Was this review helpful? 2 0
  • From mobile
  • MetLife
  • May 18
  • by anonymous
  • #488335

They went up on my house insurance 300dollars. I live in fl we haven't had hurricane since 2005. I pay hurricane fee of 159 every yr which is supposed 2 keep the rates from going up. I want 2 know the reason y it needed 2 go up 300 from last yr. Im so pissed. These insurance co's have so much money & keep taking it away from people who are barely making ends meet. These insurance co's need 2... Add comment

  • Feb 13
  • Life and Casualty Insurance
  • San Diego, California
  • Disability Insurance
  • 1
  • 77

This is the WORST insurance company that ever existed. They are all ignorant about the hardships that people endure due to unexpected malpractice mistakes. They force people to go back to work when they are clearly incapable of using the essential parts of their body to work. Its because of Metlife Reps that psychiatrists need to be seen due to the harassment that the company puts people... Read more

Was this review helpful? 1 0

  • Nov 26, 2013
  • Life and Casualty Insurance
  • Bellevue, Washington
  • Life Insurance
  • 3
  • 240

My father died a couple of months ago and while alive paid a life insurance with Metlife. After my brothers and me receiving letters that we were entitle to payment they wrote back saying they made a mistake and that my mother was the one entitle to recieve payment. Since them Metlife have been giving my mother a hard time about it. My mother have mail them every document Metlife ask and they... Read more

Was this review helpful? 8 3
 
×
You are reading about MetLife.
Filing a new complaint about
×